Hi Bill, just a note to say thank you. Both my wife and I were excited to get better coverage for less money, but we also feel far better protected. I appreciate the time you took to ask questions, determine exactly what I had and didn’t have, and share your thoughts on what I needed. I have to be honest, the price part was nice but I am far more interested in service. When I call, you call me back. When I sent you a text on a Saturday evening, you answered back immediately. While I didn’t really expect a reply that quickly, I know you value me as a client and I truly appreciate that feeling. I believe you will be there for us when we need you. Thank you for being who you are.