I would like to take a minute to recognize Rose Jesse for all her efforts in assisting me with with my insurance needs. Rose took the time to listen to my many questions and concerns regarding changes I needed to both my home and auto insurance policies. She fully answered all my questions, while always maintaining a positive and helpful attitude. When providing quotes or updates, she kept her commitments that she promised to me. About a month after completing all these policy updates, when I had an auto claim, Rose followed up with me the first business day to check and make sure I did not have any questions and was OK. I sincerely appreciate all of Rose’s efforts and her positive and cheerful approach to providing excellent customer service. Thank you very much, Rose!