our process for buying a new home, which includes a new construction element, was VERY frustrating. So many repeated steps, poor communication, and more. The ONLY saving grace was when we contacted your company. The expediency and friendly nature in which you help us, last minute by the way, was so greatly needed and incredibly appreciated. It’s sad that the bar for customer service is set so low these days. In the rare case someone actually does what they say they are going to do, I’m pleasantly surprised. It shouldn’t be that way, but it is. Thank you for doing what you said you were going to do AND with a happy voice and friendly attitude.
Customer since 2018