I was referred to your agency through my personal auto insurance agent, as I was seeking quotes for business automobile insurance. I was contacted by Jennifer Skeens, who introduced herself and then allowed me to tell her exactly what I was looking for.
Our experience with Bill Barnes and the Barnes Insurance Group was top-notch from the beginning. My wife and I were combining households and the multiple homes, cars and rentals were somewhat complex. The thing that stood out in out experience was how BIG made everything seem so easy.
I would like to take a minute to recognize Rose Jesse for all her efforts in assisting me with with my insurance needs. Rose took the time to listen to my many questions and concerns regarding changes I needed to both my home and auto insurance policies.
Rose has been a delight to work with. Initially, she helped with a classic car policy for our ’53 Ford F100 pickup. She did a bang up job with that. Most recently, she worked diligently on some changes I needed to make to my umbrella policy. I had lots of questions, most she answered right away.
Bill has always been there for our commercial driving school’s insurance needs. He has worked hard to ensure that we receive quality coverages at rates that reflect good value. Bill and Rose also provide us with exceptional service, completing every request we make in turnaround times that exceed all our reasonable expectations.
We moved our business insurance account to Barnes Insurance Group in 2015, and the change was extraordinary. The entire staff is attentive and personable. We feel like they are a friend that knows our business’s needs and cares about its success. We have been communicating BIG to everyone we come in contact with!
Bill and his team have been there for me since I launched my business at the beginning of 2014. I had only a basic idea of what coverage I needed as a new business. He partnered with me to identify my needs across multiple policy types, and listened and addressed all my questions and concerns.
I want to thank you for getting us Erie Insurance for our cars. You never really know what you have until you need it; and although my recent claim was a minor one, it could not have been handled better. From the time I called your office, to the contact by Jeff Fuertem to getting a rental car, to the final repair, Erie was, by far the most professional and efficient company I have ever experienced.
Hi Bill, just a note to say thank you. Both my wife and I were excited to get better coverage for less money, but we also feel far better protected. I appreciate the time you took to ask questions, determine exactly what I had and didn’t have, and share your thoughts on what I needed.
A one-stop shop for all of your personal and business needs. The folks at Barnes helped me get exactly what I needed, in a timely manner, at a good price. I cannot recommend them enough. I look forward to a continued business relationship with their highly attentive and competent staff.